Cancellations for adult workshops:
Cancellations made 2 weeks prior to a booked workshop date will be refunded 50% of the full workshop cost.
Cancellations made within 1 week of a booked workshop date will not receive a refund. Where possible, alternate dates will be offered, or a credit applied for up to 12 months to attend a future workshop.
Cancellations for Kids in The Shed:
Cancellations to any weekly Kids in The Shed/Creative Youth Sessions, for illness or conflicting social activities are not refunded nor rescheduled.
Cancellation by Creative Soul Sessions:
Any workshop that is cancelled by us due to insufficient numbers or for unforeseen circumstances will be offered a full refund or option to reschedule.
Should the minimum number of students not be achieved within 3 days of the workshop date, the workshop may be cancelled or postponed.
We reserve the right to promote any workshop that has not yet reached the minimum number of participants. This may be done with incentives to attract more attendees to prevent cancellations. No compensation will be provided on purchases made prior to any incentives offered.
If government restrictions force the cancellation or postponement of workshops all fees will be held in credit for when workshops are able to resume again.
Workshop Gift Vouchers Terms and Conditions
No refunds are given for Gift Voucher purchases.
Gift voucher can be redeemed against any workshop up to the value stated on the voucher.
Gift Vouchers are valid until the “valid until” date noted on the voucher.
No refund is given if the voucher is not used within the voucher validity period.
Privacy and Photography Release.
During all workshops we will request in writing permission to take photographs of classes for use on our social platforms such as Facebook, Instagram and our website. These may be used for promotional purposes in the future. If you do not wish to be photographed, please let us know.